Service Reviews For Sport Clips Haircuts of Carlsbad - Poinsettia Village

1 rating

After going to the location, and learning that I needed to register on-line, I selected a stylist and made an appointment. The "estimated wait time" when I confirmed was 26 minutes. That time was pushed back by 20+ minutes but that was fine. After waiting for almost one hour the "scoreboard" showed that my wait was over and that I was "on deck." I even received a text message stated, "Batter up! You are On Deck and next in line for your haircut. Please be in the store and ready for you're haircut experience, or risk losing your spot in line." The stylist then came out and took someone else and my wait time went back to 26 minutes. They later claimed that this other person was in-front of me. I never would have gone to this location, or waited as long as I did, had I know that they clearly do not honor the appointments they make!!!!!!! I lost over two hours and still need a haircut. In the interest of full disclosure, I was later offered a free haircut, which I declined, and told they were planning to update their scheduling system.

1 rating

After going to the location, and learning that I needed to register on-line, I selected a stylist and made an appointment. The "estimated wait time" when I confirmed was 26 minutes. That time was pushed back by 20+ minutes but that was fine. After waiting for almost one hour the "scoreboard" showed that my wait was over and that I was "on deck." I even received a text message stated, "Batter up! You are On Deck and next in line for your haircut. Please be in the store and ready for you're haircut experience, or risk losing your spot in line." The stylist then came out and took someone else and my wait time went back to 26 minutes. They later claimed that this other person was in-front of me. I never would have gone to this location, or waited as long as I did, had I know that they clearly do not honor the appointments they make!!!!!!! I lost over two hours and still need a haircut. In the interest of full disclosure, I was later offered a free haircut, which I declined, and told they were planning to update their scheduling system.

5 rating

I love getting a double MVP I could be there all day if I could 😁

Rated 4.8 out of 5.0 based on 44 Client reviews

1
joe d. | September 18, 2022 Service

"After going to the location, and learning that I needed to register on-line, I selected a stylist an"

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1
joe d. | September 18, 2022 Service

"After going to the location, and learning that I needed to register on-line, I selected a stylist an"

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5
Hayden C | June 16, 2017 Service

"I love getting a double MVP I could be there all day if I could 😁"

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5
Aaron H | June 16, 2017 Service

"I would definitely recommend this place and getting the MVP "

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5
Ben G | June 16, 2017 Service

"This place always looks immaculate and the girls are very friendly "

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5
Erick I | June 16, 2017 Service

"The services was great the hair was awsome and the MVP was just everything i needed after a long day"

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5
Shawn P | June 16, 2017 Service

"Great haircut and good conversation "

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5
Tyler C | June 16, 2017 Service

"I was recommended to this location and I got a great haircut and they washed it for me after so that"

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5
Pedro G | June 15, 2017 Service

"Service is always awsome here"

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5
David E | June 15, 2017 Service

"Customer service is always great here"

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